Northern Ireland’s Stairlift and Mobility Specialists

 
 
 
 
 
 
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Whichtrustedtraders
 
 
  
Yell
 
 
 
 
 
 
 
 
 
Excellent4.9361 reviews
 
4.9
 
Excellent361 reviews
 
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Excellent4.9164 reviews
 
4.9
 
Excellent164 reviews
 
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Excellent4.964 reviews
 
4.9
 
Excellent64 reviews
 
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Excellent5.025 reviews
 
5.0
 
Excellent25 reviews
 
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Excellent5.0108 reviews
 
5.0
 
Excellent108 reviews
 
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 Posted on Google  
 
  
 
 
 Kieran Mccabe 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Fabulous service.  My husband was terminal ill  with Cancer. We had stairs on our house.  The stairlift was life  changing. Thank you to all staff at stairlift solutions. Kind regards   Margaret
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lynn Lindores 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Purchased a reconditioned stairlift for my 93 year old mum and it is brilliant she uses it everyday and can manage it well. She wouldn’t be without it. Great service as well
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 James Hawthorne (JimBob) 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Could not have a better time with Andrew when we called to the see some chairs
then when chairs was very quickly delivered by Sam
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Maire Mac Dermott 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Delighted with my stairlift
Very accommodating staff
Lift installed when it suited me.
No problems at all.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adam Herdman 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Sorted one out for my Godmother and Uncle. Quick and affordable, couldn't be happier with the service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Pauline Moore 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great overall experience, they were great explaining the different options and information about the stairlifts available and the fitting was very professional and was finished in a couple of hours couldn’t recommend enough very grateful
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 pamela woods 
 
17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
A great selection of mobility scooters in store. We dealt with a lovely, helpful man called Andrew. No hard sell and my father purchased a scooter. Easy to deal with and prices are bang on. Thank you for your help and time.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Paul Harrison 
 
71 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very helpful staff.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 June meekin 
 
72 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Recently had a stair lift installed by Stairlift Solutions.  They were so helpful and friendly and I had the starlift put in very  quickly and it was up and running 2 days after I contacted them.  Really pleased with result and would have no problem recommending them to anyone.  Makes such a difference in my life.  Many thanks.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Louise Cunningham 
 
74 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We just have had a Stairlift installed by Stairlift Solutions, we live in Rosetta and the person who installed it was called Chris.  I have to say Chris was fantastic, professional and just brilliant.   Chris was tidy and very efficient.   He put us at ease, explained everything in language we could understand.  A friend had actually recommended Chris and that's why we got the Stairlift and we weren't disappointed. I would recommend Stairlift Solutions because of our dealings with Chris. He was so informative, no problem to big or small for him.  This Stairlift has changed my father's life and I would recommend to anyone and ask for Chris because he was the best .  Have said to others to get a Stairlift in with Stairlift Solutions because of Chris.  Five stars all round.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Nicky Davidson 
 
110 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
From start to installed efficient informative and value
Highly recommend hassle free friendly company treating customers with respect
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
204 days ago
 
 
 Verified 
Happy and relieved customer

      Top marks for Stairlift Solutions. From my initial contact through to the fitting the service provided has been brilliant. Communication was always clear in terms of what was happening and when, and in terms of options. The individuals I spoke to in the office were always very helpful, and Kenny - the engineer who came out to visit us to discuss options in the first instance and fitted the stairlift - deserves a special mention. Kenny was super nice, super professional and always helpful. From answering all of our many questions to actually fitting the stairlift Kenny was a great advert for the company. The fitting itself was faster than expected and the guys were impeccable workers. I also want to mention what a life saver finding stairlift solutions has been as as a family we were really struggling to come up with solutions to my brothers decline in mobility and the custom made stairlift has taken that concern away from us. The whole process was smooth and i really want to thank them for organising things to go as quickly as possible. I would have no hesitation recommending stairlift solutions and want thank them for all their help.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Hayley Devine 
 
250 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
I have to say this company have been amazing right from the very first phone call.
Our stairlift was ordered and fitted within a week which was brilliant as it meant we could get our dad home from hospital.
Any time we needed a service or an emergency fix on the stairlift, an engineer always arrived within the hour.
The team have been amazing to deal with especially Kim on the phone and Ted who was always there to sort out any problems. 
Unfortunately our dad went into a  nursing home and the company were able to buy back the equipment, I was emotional the day the stairlift was being removed and Ted was so empathetic.
I would highly recommend Stairlift Solutions to anyone out there, the level of customer care is second to none.
Thank you to everyone on the team.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Allana Marrs 
 
306 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Excellent service from our first call to enquire to the fitting of the stairlift.  Kenny was friendly and helpful.  Recommend to anyone considering a stairlift.
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
306 days ago
 
 
 Verified 
Highly recommend 

      Friendly & helpful service from my first phone call to enquire right through the fitting of Dads stairlift. We felt no pressure to buy and were very happy with the recommendation made. Kenny rang ahead as promised to let us know his arrival time for both the measuring up and the fitting. Quick & tidy installation.
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 AllanaM-13 
 
312 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
Helpful from the first call. Called out to measure the next day & stairlift fitted 2 days later. Excellent service & I have full faith in any backup we need down the line.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Valerie Jim McMurray Peters 
 
316 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Good fast delivery, efficient installation, well pleased with my stairlift, would go over and beyond for you 👍
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 GeraldB-96 
 
317 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
Kenny was very competent, and left the job clean and tidy,both measuring and fitting.he rang before he called would highly recommend them.
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 SamuelW-778 
 
345 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
No engineer was friendly and helpful
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Martin Nellie 
 
366 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Outstanding! We recently had a straight stairlift fitted, the service from start to finish was exceptional. Jenny arranged a suitable time for us to have the survey and the gentleman arrived on time and was professional, courteous and helpful. There was no sales pressure just very helpful information and advice. The gentleman who later fitted the Stairlift that same day was also superb. The instillation is first class, it's very neat and he cleaned up after himself leaving no mess what so ever. The stairlift itself is a game changer and will even work during a power outage. I highly recommend Stairlift Solutions NI.
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
366 days ago
 
 
 Verified 
Outstanding 

      Outstanding! We recently had a straight stairlift fitted, the service from start to finish was exceptional. Jenny arranged a suitable time for us to have the survey and the gentleman arrived on time and was professional, courteous and helpful. There was no sales pressure just very helpful information The gentleman who later fitted the Stairlift that same day was also superb. The instillation is first class, it's very neat and he cleaned up after himself leaving no mess what so ever. The stairlift itself is a game changer and will even work during a power outage. I highly recommend Stairlift Solutions NI.
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 MartinG-10972 
 
366 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
Outstanding! We recently had a straight stairlift fitted, the service from start to finish was exceptional. Jenny arranged a suitable time for us to have the survey and the gentleman arrived on time and was professional, courteous and helpful. There was no sales pressure just very helpful information The gentleman who later fitted the Stairlift that same day was also superb. The instillation is first class, it's very neat and he cleaned up after himself leaving no mess what so ever. The stairlift itself is a game changer and will even work during a power outage. I highly recommend Stairlift Solutions NI.
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 DerekR-273 
 
423 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
Fast efficient service, Couldn't believe how quick and effortless the process would be. Professional and friendly staff from the office to the fitter. Would definetly recommend 100%
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Urs Donaghy 
 
429 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
the after sales service is excellent and very prompt at getting any issues sorted. Ted is a gentleman and nothing is a bother and very professional.
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 WesleyR-4 
 
433 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
Was thinking about getting a stairlift in so had a survey done. Then there was a serious downturn in my wife’s health so needed it in straight away. I phoned on the Saturday afternoon and the stairlift was fitted that Tuesday. Above and beyond expectations.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Tasha Bradley 
 
438 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
My son’s wheelchair had an issue with the footplate. I brought it to the showroom today with no prior notice. It was fixed instantly. Jenny especially is an absolute star. So friendly and knowledgeable. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
446 days ago
 
 
 Verified 
Exceptional service 

      From the first phone call to home visit and then fitting of the stairlift it was seven days, as in made the call in a Friday, home visit was the next Tuesday and the stairlift fitted on the Thursday, two days later. Cost was very competitive. James who carried out the survey was excellent and gave my elderly parents plenty of options. Jay T who fitted to stair lift was excellent and patient with my dad who will be the main user of the stair lift and gave him a number of run throughs on the stairlift. Installation was neat and tidy and took into account existing handrails. I’m a chartered QS and I have to say Stirlift Solutions NI Limited are exceptional in service, quality of work and follow up.
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 KellyC-529 
 
460 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
First class service from the first day I contacted them. Kenny was very professional and helps us through all steps. 


Would definitely recommend.


Thank you so much we have a very happy mummy 😁.
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
462 days ago
 
 
 Verified 
Stairlift NI

      We were so naive when it came to stairlifts thinking wasn't financially possible and couldn't work in every house !! After a recommendation from a neighbour and a phonecall to company I had professional,helpful and knowledgeable info straight away !! Nothing was a problem and was assured lift could work for us . Had a price and date and assurance would be fitted easily and quickly within a week we had the lift fitted ! All the staff were so amazing !! And James the manager answered all my queries even out of hours which showed patience , professionalism and passion about his business !! Kenny the fitter was amazing ,no negative workman vibes lol nothing was an issue and quick and tidy and so professional again ! Would feel a huge dishonour if I don't take time to write this review as they made my life and mum's easy when in a crisis !! And no issues with warranty or follow ups if I needed them !
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 LesleyY-18 
 
462 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
From my first call from friendly receptionist to professional,knowledgeable friendly sales manager to fantastic ,nothing a problem fitter !! Could not have been better !!! Lift in within a week !! Which was amazing for my mum getting out of hospital!! Could not recommend enough !! Absolutely first class service !! Which is sometimes rare now ! Good work guys !!
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 DavidM-5458 
 
491 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
Pleasant helpful staff. Got a demo. Full details and arranged a home visit within a couple of days. Home visit went well and got a written quote before the technician left. No hidden charges. Installed within a few days of request. Quality item. Well impressed.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Whitecliff Joinery 
 
524 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
great company to deal with, fitted a stairlift within days of first contacting them, great price compared to other company's. Life changer for my mum 👍
  
 
 
 
 
 
 Posted on Yell  
 
  
 
 
 LorraineM-550 
 
528 days ago
 
 
 Trustindex verifies that the original source of the review is Yell. 
First class service all round.. rang on Monday to enquire about stairlift.. Engineer came on Wednesday to do survey and price.. Stairlif was fitted on Friday. Ted our engineer was so friendly and professional explained everything in detail.   There customer service is excellent..
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
577 days ago
 
 
 Verified 
Stairlift Solutions - simply the best!

      Excellent service from the initial phone call to the installation. Absolutely no complaints. It has turned our two storey house into a bungalow. Would highly recommend.
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
583 days ago
 
 
 Verified 
Excellent service, would recommend

      I was dealing with Stairlift Solutions on behalf on my father-in-law, who was in need of a stairlift due to increasing mobility problems at home. As they were local to us, I visited their Newtownards showroom initially, and was met by Gail, who was very welcoming and helpful as I outlined his requirement. This was followed up by an engineer's visit to the house within a couple of days, where various pricing and configuration options were discussed to cover two staircases, with a landing in-between. In the end, we opted for two separate staight-run stairlifts, using reconditioned equipment to keep the cost down. The installation followed quickly (next day in fact!) and the installation engineer, like his colleague before, was friendly, helpful and very professional. The work was done neatly and quickly (both stairlifts installed within 4-5 hours, even including a late change of plan, when it was decided to install the shorter lift on the opposite wall for better access). The products installed came complete with a warranty and service call-out number in case of any issues. The price quoted was good value-for-money when compared with a 'brand new' system, and the installation is already proving very useful to my father-in-law. Well done to the team at Stairlift Solutions, very commendable all round and I would have no hesitation in recommending them.
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
612 days ago
 
 
 Verified 
A Very Professional Business For All Your Mobility Needs!

      We are very pleased with the professional service that was given by Stairlift Solutions! Their representative was knowledgeable; friendly, and took the time to ensure my brother & I had the correct stairlift installed in our home! The engineer who installed the lift was second to none. He took great care with the installation - he was professional and very tidy! All in all - I would highly recommend this family run business to anyone considering getting a stair lift! Their prices are not only competitive, compared to some of their bigger named competitors - you have the reassurance of knowing Stairlift Solutions have more engineers throughout Northern Ireland, should anything ever go wrong with your lift, and that means they'll be out the same day, which is a life saver, especially for my brother!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Alison Boyd 
 
632 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Can’t recommend highly enough. All the staff so friendly and helpful and understanding, got my Mum a stairlift fitted very quickly to facilitate her discharge from hospital which saved so much extra distress. She’s got the hang of it quickly, she’s 91, and it’s life changing. They’re always at the end of a phone call if there’s any questions or problems. Thank you!
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
637 days ago
 
 
 Verified 
Quick and efficient!

      After careful reviews, we chose Stairlift Solutions as it was a successful local family-run business. Advertised in local shopping newspaper. The arrangement was made for a home survey and discussion about the appropriate chairlift required to suit our needs, price and aftercare. This was carried out in a professional manner. After a few days of thoughtful discussions, we went ahead and arranged the installation date and time. A phone call before the engineer arrived was reassuring. Installed and tested in a professional and friendly way. We were left in no doubt how to operate and report any problems should they arise. Overall very satisfied with the service.
  
 
 
 
 
 
 Posted on Whichtrustedtraders  
 
  
 
 
 
 
755 days ago
 
 
 Verified 
Fantastic service 

      This company provided a seamless service from start to finish. My father has got COPD and urgently needed a stairlift. He had been waiting 3 weeks on a quote from a previous company and was let down. This is why I chose this company, they are very professional & friendly which is very important when dealing with vulnerable people. They had the stairlift fitted within a week and kept me up to date with calls. Highly recommended. Kerriann
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Joyce King 
 
789 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Kim served us and she was very efficient. 
she couldn't of been more helpful to us . I would highly recommend her to anybody going here